The majority of the small library’s purchases are books as currently issued. For these the Publishers’ weekly is indispensable. Some librarians prefer to look at every book before purchasing, and arrange with publishers or booksellers to send large numbers of books weekly or even daily on approval. This, if there is sufficient time, is a good plan, but it is certainly wasteful. There are many books which we can surely reject or accept from the author and title entry in the Publishers’ weekly as well as if the actual book were in hand. If a mistake is made it will be, or should be, discovered as soon as the book is received, and the volume can then be exchanged. Only the doubtful books need be asked for on approval, and these will generally be found to constitute a relatively small percentage of the whole.
The data on which the librarian may rely to accept or reject from a mere list of books are: 1) the author’s name; 2) the title, with such brief annotation as may follow it; 3) notices in the book magazines; 4) the publisher’s name. The author stands for much--the style, method of treatment, the fitness to print of what he has to say, the readableness of his book, and so on. We all know that there are authors whom we can absolutely rely on in these respects, either for acceptance or rejection. It is thus necessary that the librarian may know the uniformly good author and the uniformly bad ones; but experience must be his guide, as this lies somewhat without the scope of the present paper. The title should tell us something about the contents of the book, but, unfortunately, the aim of the title-maker is too often not to give information but to stimulate curiosity. In some cases this is carried so far that the title of a book leaves us in absolute ignorance as to whether it is sociology, travel, or fiction. One is, therefore, generally obliged to refer to some kind of descriptive note to get the desired information. Such notes are often appended to lists and the librarian does well to remember that they are generally not intended to be critical. For criticism we must go to the reviews, and here I have always felt, and still feel, that the librarian has a real grievance. The book periodicals are many, and every daily paper has its critical page. This mass of matter is made accessible through the recently issued Index to books reviewed. Yet with it all there is not one place where the librarian may look for brief notes on current books, telling him just what he wants to know and no more, and with the confidence that the information is quite free from bias. In saying this I am quite ready to give credit to our best book reviews for their many good qualities. What I mean is, that the reviews are written for the reader or the bookseller, never for the librarian. In making use of those at his disposal the librarian must learn to discriminate, to weigh authorities, and to pick out the occasional sharp needle of valuable criticism from the haystack of discursive talk.
Lastly, the selector may rely on the name of the publisher. This may tell him much or little, but it may at any rate guarantee good paper and type, and it may also assure him that the book contains no improprieties. Unfortunately, it cannot insure against dullness--publisher’s readers are but mortal, and the best will occasionally reject a pearl and take in a pebble.
When all is said and done, of course the intelligent man who has read a book carefully knows more about it than he could have found out by reading all the annotations and reviews in the world. The librarian of a small library can read every book under consideration. The head of a large library cannot do this; the larger his daily or weekly order, the more he must rely on the recommendations and opinions of others, and even the books that he orders on approval he cannot read himself.
Here, perhaps, is the place to note that not every librarian is his own selector. The responsible decision in these matters rests, of course, in most libraries, with a committee of some sort; but if the librarian is one in whose judgment this committee has confidence (and no other should hold the position at all) he will have a practically free hand. For decision in regard to doubtful books, especially current fiction, some libraries have special reading committees, often composed of ladies, but it can hardly be said that the results arrived at in this way are satisfactory. It is vastly better for the librarian to select a few persons, either on his staff or outside of it, on whom he can rely to give him information, after reading a book, on specific points regarding which he may require it. Especially in considering current fiction should the reader be able to distinguish between mere outspokenness, such as we find in the Bible or Shakespeare, and immoral or degrading tendency. The ordinary woman reader, especially the young woman, will often condemn a book for frankness when its tendency is decidedly good, and pass a clever, pleasant tale whose influence on many persons is bad, though conveyed entirely by indirection. Of course the librarian or the committee may make a general rule to exclude frankness, which, personally, I think is a mistake, though I am free to acknowledge that there are boundaries beyond which even a well-meaning writer should not be allowed to go.
Of course, I can say but a word here on the trash question in fiction. But be not, I pray, too stern a censor. When selecting for a free public library judge books largely by their fruits. If a story sends a boy out with a pistol to play robber--somewhat too much in earnest--it is surely bad; if it makes him love justice and incline to pity, it cannot be altogether out of place in a library though it may be unreal and inane. Its characters may be wooden puppets to you, while to the young reader they are heroes, full of the divine qualities of courage, sympathy, and tenderness. As the reader thinketh so is the book--not as you, wise critic, in your plentitude of knowledge, would have it to be.
The third consideration that must govern us in our choice, though I have put it last, is really the controlling one. Unless there is something in the treasury we may choose books all day, and our selection is as unavailing as the street child’s choice of jewels in a shop window; and the more money one has at one’s disposal, the easier it is to spend it. I must speak of the library’s finances here, however, only as they affect the librarian’s choice of books. Given a specified book appropriation, the librarian must often have to decide upon the best way to spend it, and upon the proper distribution of expenditure over the year.
All these things influence his choice more or less. From one point of view it seems well to expend the greater part of the amount as soon as it becomes available, especially if a large number of pressing needs have been waiting for satisfaction. The trouble is that one cannot foresee what needs will also press for satisfaction during the coming year. Another plan is to distribute the expenditure pretty evenly without making any too strict rule in the matter.
With the first arrangement the librarian will be apt to buy a good many of the larger and more expensive works--and, perhaps, be sorry for it afterward. With the latter he will purchase more current literature and satisfy his readers better, though the general quality of his purchases may not be so high.
Perhaps a compromise may bring the best results. He who decides at the outset what reference works he can afford to buy during the year, and how much he must spend at once on replacements and duplicates, and after deducting these fixed charges from his appropriation divides the remainder into weekly or monthly portions for current purchases, will not go far wrong.
To the financial section of this discussion belongs also the question of editions. Shall the librarian choose the best or the cheapest? Which is the best and which is the cheapest for his purpose? In the first place, we may exclude the extremes. Editions de luxe have no place in the ordinary free library, and, on the other hand, we should not think of offering to a self-respecting reader books printed on bad paper with worse type, simply because they can be purchased at a phenomenally low figure. But between these two there are many grades of beauty and durability. Here, as elsewhere, there is safety in the golden mean. As far as bindings of exceptional durability go, the question of paying extra for them depends on the use that is to be made of the book. If it will circulate so little that the ordinary binding will last twenty years, why spend money for anything stronger? Again, if it get such hard treatment that it must be replaced in a year’s time, why put on it a binding that would outlive ten years of such vicissitudes? Still again, with current books of popular interest, the library cannot wait to have them put into special bindings, but for standard, popular works, which will have steady but not hard use, and which can be ordered three months before they are to be used, money spent on special bindings may be economy in the end. Here, however, we are drifting a little way from our subject.
The three points that we must take into consideration in selecting books, namely, the community’s need, the determination of what books will satisfy it, and the consideration of how far the library’s financial condition will allow it to go in that direction, have been treated separately, but it must be evident that they are in reality so closely connected that they act and react on each other. No one of them can in practice be considered apart from the others. Thus the first necessity of the library may be books on music, and a secondary need may be books on water supply. It may so happen, however, that a complete and up-to-date work on the latter subject, we will say, has just been issued at a moderate price, while the works on music most needed are expensive. The result would be quite different from that reached by a consideration of the first point alone. Again, we will take the case of a large library with a book appropriation large enough to buy practically all that it wants in current literature. This fact drops point third out of consideration entirely and modifies both the others considerably. If the library wants both music and hydraulics, and has money enough for only one, we must consider carefully which can best be spared; but if the funds are at hand for both, all this thought is not needed. In like manner, even if there are funds for both, but only for one or two books on each subject, we must select the books we need most, which we need to do if we have money to buy all we want on both subjects. In short, the work of selecting is more difficult, as has been said, with a few books than with many, but the consolation must be that the result is better. The temptation, when one has plenty of money, is to let selection go by the board altogether and to garner in wheat and tares alike, trusting to the public to do the sorting.
We may be almost alarmed to learn from the physiologist of the complicated vital processes that go on within us, of which the cessation means death, and yet of which we remain in daily ignorance. These things often regulate themselves. The selection of books, like the inflation of the lungs, may be performed almost automatically, yet with substantial success. It is instructive to see how nearly the class percentages in the ordinary library approximate to the average without any conscious regulation by the librarian. The community is apt to get about what it needs in fairly good quality and without running its library into debt. Yet there can surely be no harm in analyzing a little the work of selection, nor can there be any objection to supplementing by conscious action work that has gone on, however well, chiefly in the combined subconsciousness of a librarian and the community.
Especially is this desirable in making the distinction, already emphasized at the opening of this paper, between what the community wants and what it needs. The fever patient who needs acid sometimes cries for a pickle, and thus cures himself in spite of his nurse; but it is more commonly the case that the patient’s need is masked by some abnormal desire, and that he cries for pork-chops or lobster, or something else that would kill him. We can hardly give up the nurse, therefore, provided she knows her business, and part of that business is to realize the difference between a mere want and a vital need.
So with the librarian, the nurse of the reading public. Left altogether to themselves her patients may kill themselves with pork or lobster; it is her business to see that such an untoward event does not occur.
Those of us to whom this duty has been intrusted, whether we are librarians, trustees, or the members of book-committees, deserve both the good-will and the sympathy of the public; and, like the western organist, I pray that we may not be shot. We are doing our best.
THE WORK OF THE SMALL PUBLIC LIBRARY
We cannot too often remind ourselves of the fact that a circulating library is a distributing agency, and as such has points in common with other such agencies. The whole progress of civilization is dependent on distribution--the bringing to the individual of the thing he wants or needs. The library’s activities are, therefore, in the same class with commerce, and the tendency of modern changes in the library is to make the analogy closer and closer. To recognize this fact is by no means to degrade library work. All workers fall into the two great classes of producers and distributors. Civilization can get along without neither; we must have the farmer to grow the wheat and the railway to market it; we must have the author to write the book and the publisher and the bookseller and the librarian to place it in the hands of those who can use it. The librarian is not a producer; he takes the product of other people’s brains and distributes it; and his problem is how to do this most effectively.
Do not misunderstand me. There have been some recent protests against treating the library as a commercial instead of an educational institution. The free library is not a commercial institution, but it is an agency for distributing something, and there are also hundreds of other agencies for distributing other things. The objects and the methods of distribution are various, but certain laws apply to all kinds of distribution. Hence we may learn a good deal about library work by examining to see what it has in common with other kinds of distribution and in what respect it differs from them.
Now, the prime factors in any kind of distribution are: 1, the products to be distributed; 2, the persons to whom they are to be distributed; 3, the distributors and methods of distribution. I know no better way of laying the basis of an efficient and successful distribution than the brief study, in order, of these three factors.
First let us consider the things that we are to distribute, namely, books. And at the outset let us remember that although these things are apparently material, as much so as butter or hats, they are much more than this. They are the vehicles for conveying ideas, so that a library is a concern for the dissemination of ideas. This brings it in line with another great intellectual and moral distributing agency--the school. In the school the distributor is more often a producer than in the library, especially in the universities, where the discoverer of new facts or laws himself imparts them to his students. Yet the school is essentially a distributing rather than a producing agency. In the school, however the means of distribution are not limited, while in the library they are pretty strictly confined to the printed book. I know that there are some people who believe that the library is growing out of such restrictions, and that its mission is to be the distribution of ideas through any and all mediums--the spoken word, in lectures; the pictures, in exhibitions of art; the museum specimen; and so on. We should welcome all these as adjuncts to our own business, and when we have mastered that business thoroughly perhaps we may take them up each on its own account. Those who love books, however, will want to see the distribution of books always at the head of the library’s activities.
And it may be kept there, provided we make everything else in the library serve as guide-posts to the printed records on the shelves. A picture bulletin, for instance, may be both beautiful and useful, but it should never be an end in itself. It is the bait, if we may so speak, for the list of books that accompanies it. The pictures excite the interest of a child who sees them and he wants to know more about them. The list tells him where he can find out, and the result is increased use of the library. In like manner if you have a lecture course, or a loan exhibition in your library, see that it is made a means of stimulating interest in your books.
I have said that in distribution we bring to the individual what he wants or what he needs. That sounds a little tautological, but it is not. A man often wants whiskey when he doesn’t need it at all, and conversely a boy sometimes needs a whipping--but he doesn’t want it. So with the reading public. They often want fiction of a class that they do not need, and have no longing for books that would really benefit them. Here we may mote a difference between the free library and all merely commercial systems of distribution. As the purpose of the latter is to make money, wants are regarded rather than needs. But even with a store there are limitations. If any one wants an injurious article--for instance, a poison or an explosive--the law steps in to prohibit or regulate. And even outside the limits of such regulation, the personal sense of responsibility to the community that governs the actions of an honest merchant will prevent his attempting to satisfy certain wants that he believes would better remain unsatisfied. So, too, certain books are without the pale of the law--they would be confiscated and the librarian would be punished if they were circulated. Beyond these there are many books that we do not circulate simply from our sense of general responsibility to the community.
The difference between our work and that of the merchant in this regard lies chiefly in the more extended scope left for our own judgment. No librarian thinks of circulating illegal literature; his only care is to exclude such of the allowable books as he believes should not, for any reason, be placed on his shelves. Here, sometimes, popularity and usefulness part company. The librarian may yield entirely too much to the wants--the demands--of the community and neglect its needs. His aim should be to bring the wants and the needs into harmony so far as possible, to make his people want what will do them good. This might be dubbed “the whole duty of a librarian.” Few, I am afraid, attain to the full measure of it, and too many fail even to realize its desirability. Of course if you can bring the full force of a reader’s conscience to bear on his reading--if you can make him feel that it is his duty to read some good book that strikes him as stupid, you may make him stick to it to the bitter end, but such perfunctory reading does little good. The pleasure one gets in reading is a sign of benefits received. Even the smile of the boy who reads George Ade is a sign that the book is furnishing him with needed recreation. The pleasure experienced, we will say, in reading Shakespeare is of course of a far higher type; yet I venture to say that if that pleasure is absent, the benefit is absent too. Nine-tenths of the distaste felt for good standard books by the average reader is the result of the mistaken efforts of some one to force him to read one of these books by something in the nature of an appeal to duty. There is no moral obligation to read Shakespeare if you do not like it, and if a friend persuades you of such an obligation you are apt to end by rightly concluding that he is wrong. But with this conclusion comes an unfortunate distaste for good literature; a conviction that standard works are all dull, and that the only kind of pleasure to be had from reading is the most superficial kind. The moral for librarians is: cultivate in your readers a taste for good literature; get them into the frame of mind and the grade of culture where they like Shakespeare and then turn them loose. No injunctions will be necessary; they will not cease to read until they have devoured the utmost sentence.
But how shall this taste be cultivated? I wish I knew. I wish I could give you a formula for causing the flower of literary appreciation to unfold. The rule is different in every case. First and foremost there must be something to cultivate. You cannot go out into the desert with watering-pot and raise strawberries or asparagus. But you can take a poor little spindling plant and dig about it and fertilize it until it waxes into a robust tree whose branches are laden with big, juicy ideas. If you are skilful enough to find out what intellectual germs there are in your reader’s mind you can cultivate them little by little, but if you throw Shakespeare and Milton at the heads of all alike they will be likely to fall on barren ground. The golden rule for making your library both attractive and useful (the two things go hand in hand) is to adapt your books to those aptitudes of your readers that need and will bear cultivation.
This means that in selecting books for your library you must not disregard the demands and requests of your readers. It also means that you must have the acuteness to detect what they ought to request. It may be, for instance, that near your library is the home of some great industry employing large numbers of intelligent mechanics who would gain both enjoyment and benefit by reading some of the technical literature bearing on their work. Only it has never occurred to them to think that this literature, much of it perhaps expensive or inaccessible, can be obtained at the public library. It is your business to get it, if you can, and to let them know that you have it and that they are welcome to read it.
Remember, too, that he gives twice who gives quickly. Much of the ephemeral literature of the day, which is purchased for recreative purposes, is rightly and properly read for curiosity. People like to read the latest book and talk to each other about it. We are all embryo critics. This desire to read the last thing out, just because it is the last, has had anathemas piled on it until it ought to be crushed, but it is still lively. I confess I have it myself and I cannot blame my neighbor if he has it too. Unless we are wholly to reject the recreative use of the library or to accept it with a mental reservation that the public shall enjoy itself according to a prescribed formula or not at all--we shall have to buy some of these books. I am afraid that otherwise some future historian of literature may say of us in parody of Macaulay’s celebrated epigram on the Puritans and bearbaiting, that the twentieth-century librarian condemned the twentieth-century novel, not because it did harm to the library, but because it gave pleasure to the reader. Now, if we are going to buy this ephemeral literature, we must get it quickly or not at all. The latest novel must go on your shelves hot from the presses, or stay off. And this is true of much other literature that is not ephemeral but that depends for its effect on its timeliness. It will certainly lose readers if it is not on your shelves promptly, and if it deserves readers, as much of it does, the net result is a loss to the community.
So we come next to the question of readers. How shall we get them? What kind do we want, and how shall we reach that kind? In commercial systems of distribution the merchant gets customers in two ways: by giving good quality and good measure and by advertising. Some kind of advertising is generally essential. Even if your community is a very small one it is right that you should occasionally remind it of your existence and of what you have to offer. Legitimate advertising is simply informing people where they can obtain something that they are likely to want. The address of your library should be in your railway station; in the schools; in the drug store. Your latest accessions should be announced in the local papers and bulletined in the same places. When you have an item about your library that would interest the reader send it yourself to the paper. There is nothing undignified about this. Do not forget that you are in charge of certain articles that the public needs and desires and that it is your business to let the public know it. The new-comer to your town cannot know intuitively that your library is at such and such an address; the old resident who likes to read Howells cannot ascertain by telepathy that you have just received the last volume by his favorite author. You may even send a special card of information to a reader who you know will be glad to get it.
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