Part 35

As it is now, the time of these persons is entirely too much occupied with this problem of the disposition of time for which they are only partly equipped, having, it is true, much of the necessary information, but no training in the scientific handling of it. They are, therefore, unable to devote the time they should to the immediate study of the operations and the provision of tools, material and instruction to the men. They try to be all over the shop at once and they depend on getting their information at first hand, and consequently fail more or less clearly to cover the ground. Having such schedules and programs as are above described, and with the proper work tickets distributed on a dispatching board, each one in the division representing the work upon which a man or machine is engaged, having the time of commencement and the standard time thereon, the foreman can see at a glance without leaving his office what men will shortly finish their work and what steps must be taken to see that the drawings, tools and materials for their next work are ready for them in time. Having seen to this he has some leisure to 378 give his attention to matters immediately requiring it, knowing, if anything is obstructing the other men, that their anxiety to earn their bonus will cause them promptly to bring such matters to his attention. Having this schedule, moreover, the foremen are enabled to order material, etc., ahead and to do so intelligently, thus making the work of the shop transportation department much simpler. In one case by this means 25 men were able to handle the intra-shop transportation in a more satisfactory manner than 75 men had previously been able to do.

The planning department also greatly aids and is in turn aided by the purchasing department, for the times when material must or can be got can intelligently be determined to their mutual advantage. The sales department, too, when it once gets the idea that the shop is not working miracles, but has its limitations, can make delivery promises which really mean something and can be kept, and this is a trump card of no small importance when the fact becomes realized among the customers of the concern.

Responsibility of the Management.

In the opinion of those whose opportunities have enabled them to get at the facts, the inefficiency in manufacturing, which undoubtedly generally exists today, in spite of the prevailing impression to the contrary, is only about one-fourth due to the things over which the employes have control and three-fourths to conditions imposed upon them by the management. The methods outlined above have achieved results whenever they have been faithfully and honestly tried, with proper co-operation by the management and under the direction of skilled specialists, and the results have continued and will continue as long as the methods are followed. The effect upon the men is that from being often listless, indifferent and antagonistic, they become 379 energetic, ambitious and loyal friends.

One thing more: Much has been done and overdone in the line of so-called welfare work. It is a highly creditable and necessary line of effort, when confined to attempts to remove from the path of the employe any obstacle which prevents him from developing his skill and efficiency to the highest degree. An uncomfortable, unhappy person cannot be efficient. But as steam is necessary to the engine, so is incentive necessary to the worker to get him to make the best use of the facilities provided for him. Under our present civilization, the same incentive which pushes on the master will push on the man, and that is direct personal gain in dollars and cents, not for itself, but for and what that gain will bring. It must come to him quickly after the exertion which its expectation calls forth, for if long delayed, the effect is lost. It must also come to him separately from his regular wage that its amount may be the more readily realized.

Moreover, the results of efficiency methods, within the writer’s knowledge, are sufficient to convince him that their general adoption would so increase the purchasing power of the employe, by increasing his wages and decreasing the cost production, as to have a markedly beneficial and steadying effect upon the business of the country.

Efficiency methods, however, cannot be successfully designed or installed by those trained in other lines and prejudiced by other associations. After these methods have been scientifically developed to suit the existing conditions and actually put into operation by those skilled in the art, they may gradually be relinquished into the control of those who have been educated in the process of installation, with some hope of success for their future operation.

THE BRIDGE BETWEEN LABOR AND CAPITAL. 380

BY JOHN MITCHELL.

If the interests of labor and capital were identical--as some contend--there would be no chasm between them to bridge; and if the interests of labor and capital were irreconcilable--as others contend--any effort to unite them would be futile. From an experience extending over a considerable period, I am quite convinced that neither of the foregoing propositions will stand the test of close analysis. My judgment is that the interests of labor and capital, though divergent in some respects, are nevertheless reciprocal and inter-dependent.

To elucidate in a practical way the subject of the proper relationship between employer and employe, it is necessary to review the activities of these two factors in the field in which their interests are common and to mark the point at which they diverge. The employer and the employe are mutually interested in the successful conduct of industry; the profits of the one and the wages of the other obviously are contingent upon it, as both profits and wages must be paid from the earnings of the enterprise in which the capital of the one and the labor of the other are jointly invested. This being true, the workman and the employer are equally concerned in the character of the product which is manufactured and sold by them, just as they are interested equally in good markets and regularity of employment. Having worked in co-operation up to the point of turning out an article that commands a wide and profitable sale, the question of dividing the earnings of their joint efforts presents itself. It is the failure of the attempt to adjust satisfactorily this controversy that gives rise to the 381 differences between employers and workmen and is the basis of the labor problem as we have it today. True, there are many questions of discord apart from those of wages and profits, which result in serious industrial conflicts, but followed back to their source, it will be found that these issues are inseparably related to those of wages and profits. In other words, the demand for a shorter workday, for healthful, sanitary surroundings, has its origin in the irrepressible desire of the working people for a progressive improvement in their conditions of life and labor.

In ancient and mediaeval times when the structure of society was simple and each family consumed all the things it produced; or even at a later period when the master and the journeyman worked together side by side, and when the master had been a journeyman and the journeyman expected to become a master, there was little cause for controversy, and the problem of labor was not difficult of solution. It was not until the invention of machinery, the advent of the factory system, the use of steam, and the application of new processes that the question of the relationship of employer and employed grew so complex and impersonal that new methods became necessary in the proper adjustment of industrial affairs. As step by step industry developed from the stage of the privately owned factory to the firm and corporation, to the combination and the trust, the real employer was removed further and ever further from personal contact with his employes. As a consequence of this transition, the salaried manager took the place once held by the actual employer, and the simple and friendly relations of early days gave way to the intricate and complex industrial life of this generation.

Coincident with the development of industry which has revolutionized the whole life and history of our people and our civilization, have come the local, the district, the national, and finally the international organizations of labor. These gigantic associations 382 and federations of workmen are the logical and the inevitable consequence of an industrial development which threatened the subjugation of the individual workman and forced him, in self-defense, to merge his interests and his identity with those of his fellow workmen. The momentous change in the status of the workman which accompanied the revolution of industrial processes, transformed the whole problem of labor from the question of production to that of distribution, and it is the effort to find an equitable adjustment of the problem of distribution that is taxing to the utmost the ingenuity of economists, philosophers, and statesmen.

In the search for a panacea to heal the industrial ills against which society so justly complains, many suggestions are made and innumerable remedies proposed. On the one hand are found forces that would deny to labor the right of organization and combination, although exercising and enjoying the benefit of these rights themselves; on the other hand are forces at work advocating and demanding the abolition of the whole competitive system; between these extremes stands a great army of workmen and employers earnestly striving to find grounds of mutual agreement upon which the rights and obligations of each may be defined and brought into harmony. With all due respect to the opinions of others, I submit that the path of safety, progress, and justice lies in the middle course--in the recognition of the right of organization on the part of both labor and capital, by which and through which these factors in our industrial progress may work out their inevitable destiny, contracting freely each with the other upon all questions of mutual concern.

The trade agreement is the bridge between labor and capital. It restores, so far as it is possible to do so, the personal relationship, the mutual interest which existed prior to the advent of the factory system. It is an acknowledgment of the inter-dependence of labor and capital, a recognition of the reciprocal interest of 383 employer and employe. When the right of organization among workmen and employers is fully recognized and freely conceded, and when these forces adopt and practice the policy of collective bargaining, the day of the strike and the lockout, of the boycott and the blacklist, with their attendant evils, losses, and hardships, will have largely passed away.

THE UNEMPLOYED. 384

BY JOHN BASCOM, D. D., LL. D.

A striking feature of the industrial world and one well fitted to occasion alarm is the large number of persons thrown, from time to time, out of employment. We are forced by it to accept one or other of two conclusions; that the economic world is mismade, incapable of a quiet and successful run, or that our handling of it has been in some way unskillful and misapplied. This fact of unemployment has become very conspicuous, and to those who suffer from it, and to those who sympathize with them, exceedingly grevious. A certain portion of the human family, and that in the most progressive nations, find themselves superfluous, out of connection with the means of living though others are obtaining support, comfort and luxury. They have nothing to do but to die in their tracks. Like the feeble ones in a forced march through an enemy’s country they first fall behind and then perish. This state of the case does not arise by accident and then pass away, it has periods of severity which frequently return, and stands among those constant dangers which may at any time overtake a few. This evil comes especially to industrious countries, like England, and to portions of our own country, like Pittsburg, noted for their enlarged production. The causes and remedies of this state of things become, therefore, subjects of anxious inquiry. We may assert that the want of employment is due in a general way, to the deficiencies and vices of men, but this assertion does not sufficiently point out the immediate occasion of the difficulty, nor furnish us its remedies.

Failure of the means of livelihood arises from indolence, ignorance, 385 vice and unfavorable conditions on the part of those who suffer from it, conditions often of the nature of accident. But while the recipients of this disaster are plainly recognized, the disaster itself comes to them in a measure independent of their failures. We need to know not only those who are likely to suffer from a given disease, but how the disease itself arises. The central and most productive cause in this series of provocations is indolence; the others accompany indolence and more or less arise from it. By indolence we mean a want of life and hence a weakness of all the functions of life. We may mean physical inactivity or intellectual sluggishness or moral indifference, or may mean them all blended in one or other of the various ways in which a weak and perverted life manifests itself. The tramp is physically indolent, he hates work. This indolence readily extends to intellectual activity; the indolent person is ignorant of the value of success, of its motives and of its means. The world reveals few incentives to him and makes few appeals. This indolence and ignorance do not wholly arrest the wants and desires of men, and hence vice, as in the case of the thief, enters as the most ready and immediate means of gratification. The torpid nature of the moral judgment lends itself to this result, and nothing but fear, itself weak and vacillating, stands between the indolent man and habits of gross indulgence, inconsistent with personal and with social welfare.

The accidents, misjudgments and disappointments which are liable to overtake us all owe the injury which they inflict to the weak personality on which they fall, and so misfortune seems to follow and persecute those who are least able to bear it. The indolent, passive mood is a good medium for the accumulation and transfer of every form of disaster. The class of the helpless is much enlarged by this flow 386 of every form of evil to these low places in conduct and character.

We may clearly recognize these facts and suppose them a sufficient explanation of the farther fact, that so many are thrown out of employment and find themselves the waifs of society with no secure attachment to it. They do, indeed, make conspicuous the failure of occupation and determine the direction it will take. Their numbers are seriously increased by it, and their very presence gives the conditions of its recurrence. They are both causes and effects. They stand on terms of action and reaction with all the embarrassments of production. They help to reduce wages, and when wages are reduced, they are the first to be driven out of employment. They are the symptoms of the disease, the product of the disease and the means by which it is carried farther. All failures in the productive process extend, in their worst results, to this class of defectives. They are the recipients of past evils, of present and of coming evils. They arise in connection with a false form of production, must be treated with it and removed with it. They are a composite product, their faults not being wholly their own but in part the faults of the economic system with which they are associated. They are not the scapegoat on whose head the sins of the people may be laid and then be borne into the wilderness.

In discussing the causes and remedies of unemployment, we shall see how far and in what way these feeblest workers are involved in it. We cannot improve society by simply striking off the evils that have been developed under it. Healthy growth alone can rid itself of failures. It often happens in physical disease that what is accepted as a remedy in the end aggravates the difficulty.

One dislikes to use the word pauper, it so frequently carries with it an unreasonable and cruel contempt. Yet there are paupers in the human household, and when the temper is once present it is most difficult of removal. It is a form of leprosy that eats out all vital power. The 387 pauper temper indicates a disposition to secure immediate ease with no reference to the comfort of others. It accepts any advantage that offers without the slightest wish to return it. Yet even this spirit may offer some excuses for itself. The evils of society which may have originated far off in the action of the leaders of men, are apt to go booming downward till they reach, in their most distinctive form, the pauper class, or those but little above it. Diligence, thrift, skill, ward off the blow and escape with only a partial loss. Those who are always in the way of it are the weak ones, to whom prosperity brings but little and adversity occasions immediate overthrow. When those who at best are but partially occupied, find that labor is altogether failing them, the question of relief becomes most difficult. There is no profitable labor at disposal, and to provide labor means farther loss; it is charity in its most disguised, expensive and unrequited form. The worst lesson we can teach those already inclined to negligence is that a form of labor may be put in the place of real labor, and that the question of adequacy is one to be answered by society, not by the needy, recipient of favor. Whatever we may do for men of feeble productive power we are not to lead them still farther on in the direction of indolence and worthlessness. Actions are not to be separated from their normal results. We may frequently be called on to bear the injury which proceeds from another man’s wrongs, but we are never called on to disguise the wrong itself. A portion of the wrong is our own; that we should correct. While the evils are in the process of infliction we are to bear them sympathetically, but not in a form which disguises their true character.

Something of the same danger inheres in old-age pensions. Workmen of usual diligence should receive a return for their labor which would enable them to provide for age. As long as workmen, reaching the age 388 of three score, generally become dependent on the public, it is perfectly plain that their wages are too low, that the returns of production are not fairly distributed. A pension acknowledges the evil, but does not remove it, it tends rather to confirm it. That the losses which accompany industrial accidents should be divided between workmen, managers and the community at large is plainly just, and is no temptation to remissness. The accident is not the fault of any one person or class of persons. If it falls upon a large number, it is more readily borne and increases the motives to care. Our machinery is operated for the benefit of the entire community, and it is only fair that the entire community should help to bear the increased dangers. That injuries should be still left with the workmen on whom they have accidentally fallen is another proof of the slight hold they have on the public mind.

Any remedy for the lack of employment which is prompted simply by compassion and still leaves the evil to overtake the workman is not social hygiene; is not a recognition of the partiality and disproportion which still inhere in our productive methods. Labor should be successful and rewardful when left to its own development. It is bad to create a pauper temper and most difficult to contend with it when it has once been called out. Men should be subject to their own incentives of hope and fear, success and failure, as far as possible. The same discipline which comes to the active, is the natural spring of action in the sluggish. Any compassion which reduces the motives of effort that should come to the entire community, or which leaves the community satisfied with a maladjustment of duties, can never provide an adequate correction of bad distribution. We are placed between a narrow and a wide humanity, between an immediate reduction of suffering and a removing of its conditions. The final result is the test of our wisdom and good will.

There are partial remedies of the failure of employment which are 389 fitted to give relief without endangering the future or disturbing the general conditions of employment. Occupations especially irregular, like that of the stevedore, may receive especial attention, or may be united to other forms of labor so as to secure greater uniformity. In these occupations the employer may frequently have but little motive to correct an evil from which he prospers by reduced wages. Excess and deficiency in the various branches of work should be made, as far as possible, to correct each other. Workmen are often not in a position to meet successfully these evils. They accept the drift of the labor market with small power to control it.

Bureaus of intelligence should be established so that the variable demands for labor of different localities may be quickly met. This is a public service, and should have the ease and certainty of such service. The same reasons which lead the Government to take the direction of immigrants should lead it to render similar aid to workmen. Workmen are often ignorant of the extent and character of the employment offered in the distance, and are subject to the exactions which arise in connection with this want of knowledge. The greater one’s want the more difficult is the change of locality. Quickness of response demands both intelligence and nobility.

Savings banks and insurance, while not directly affecting the demand for labor, tend to equalize and reduce the losses which accompany variability. They also tend strongly to call out that forecast of evil and preparation for it which belong to thoughtfulness. The strokes of fortune lose something of their unexpected and injurious character, and men are put on voluntary and better terms with the world.